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Sell-SMaRTTM Certificate Program

Class Begins: March 11, 2019

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Get Trained In Safe & Compliant Cannabis Sales

Selling cannabis involves risk, from breaking the law, to putting customers in danger, to having your operation shut down completely. Under intense regulatory scrutiny, failure to act responsibly and proactively could also result in hefty fines, imprisonment, suspension of your retail license, increased insurance costs, and total loss of the business. In fact, compliance issues and mistakes are the number one reason cannabis businesses run into trouble.

The Sell-SMaRTTM Certificate Program created by Cannabis TrainersTM and powered by Green Flower protects you and your operation from these risks by teaching you how to to safely and compliantly sell cannabis to your patients and customers, as well as how to handle the complex situations that arise in a cannabis retail operation.

Designed for cannabis sales consultants/budtenders, owners, retail managers, frontline dispensary staff, regulators, and people looking to enter the cannabis industry, this comprehensive training and Certificate Program will ensure you’re responsible, aware, and compliant in all facets of selling cannabis today.

What's Included: Five online courses comprised of engaging videos and written materials, knowledge checks at the end of every module to assess your learning, printable job-aids for easy reference, access to a private forum to network and connect with other students, and your official Sell-SMaRTTM Certificate (once you pass the Exam).

Prerequisites: None

Time Commitment: 3+ hours of online learning & study.

Tuition: Online training plus exam: $147 (USD), Retakes: $69 (USD). Exam fees are non-refundable.

Passing Score: A grade of 75% on the Exam is required to pass.

Exam Details: The Sell-SMaRTTM Certificate Exam is a comprehensive multiple-choice test, administered online. Enrollment allows two attempts to achieve a passing score. You have 30 days from purchase to take the Exam. This is a closed book Exam.

Once You Pass: You will receive your own official Sell-SMaRTTM Certificate to proudly hang on your wall and use for credibility and trust in the Industry.

01

Cannabis Law and Your Responsibility

After completing this course, you will know:
  • How to protect your license & how rules are made.
  • Liability and possible penalties.
  • How to complete compliance checks.
  • The legal age to shop.
  • The rules pertaining to sales.
  • The restrictions on products and selling.
  • The regulations around packaging and labeling.
  • How to keep detailed complete records to protect you.
02

Safety & Security

After Completing this course, you will know:
  • Exactly what security requirements are needed to operate a legal cannabis business.
  • What’s required for seed-to-sale tracking in order to ensure your operating in compliance.
  • How to ensure your employees and customers are following best-practices for safety and security in a cannabis business.
  • How to properly dispose of waste and other cannabis products in a safe and compliant way.
03

Checking ID’s

After Completing this course, you will know:
  • How to ensure that every cannabis customer meets the State requirements for purchasing cannabis legally.
  • When and how to properly check-in a customer according to the regulations.
  • How to respectfully but legally turn away a customer who doesn’t meet the requirements.
  • The negative repercussions of not checking IDs properly.
04

Handling Tricky Situations

After Completing this course, you will be able to:
  • Address customers who are being abusive or derogatory.
  • Deal with intoxicated customers safely and effectively.
  • Politely decline customers who make unlawful requests.
  • Properly document incidents in a way that protects you and your establishment.
05

Educating Customers to Ensure a Positive Cannabis Experience

After Completing this course, you will know:
  • How to explain the Endocannabinoid system
  • How to deal with people who ask specific medical questions (if you’re not a doctor).
  • A general overview of how each product type impacts people uniquely.
  • Best practices to help customers find cannabis products that are right for them.
  • How to ensure patients don’t over-medicate or have a bad experience with cannabis products.

5 Reasons to Get Your Sell-SMaRTTM Certificate:

  • Become an invaluable asset to your dispensary.
  • Know exactly how to operate a compliant cannabis retail operation.
  • Provide better service and support to your customers.
  • Possess the confidence and skills to deal with all types of cannabis consumers.
  • Avoid making costly mistakes that could shut down your business.
Maureen McNamara
Founder & Chief Facilitator, Cannabis Trainers

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Frequently Asked Questions

Yes. The Sell-SMaRT™ Certificate Program created by Cannabis Trainers and powered by Green Flower is 100% online and can be taken from (and is applicable to) anywhere in the world. Enrollment includes a comprehensive 5-module online training led by Maureen McNamara, and online Exam which you must pass with a score of 75% or greater to receive your Certificate.
This cannabis training program prepares dispensary agents/budtenders, consultants, owners, managers, and staff to operate in complete compliance with the regulations, effectively handle complex, everyday situations, plus the essential cannabis knowledge that will ensure your patients and customer have an optimal retail experience.
Between watching the video content, reading the written material, taking the short quizzes, and studying for the exam, it will likely take you 3-4 hours to complete.
Cannabis business owners, managers, investors, dispensary agents/budtenders, consultants, and frontline retail staff. In addition, job seekers looking to enter the cannabis industry, get hired by a cannabis company, or current employees seeking to contribute more deeply to their organization will get tremendous benefits from this necessary compliance training.
An acclaimed facilitator, speaker and coach with 20+ years of experience, Maureen McNamara from Cannabis TrainersTM has been leading cannabis compliance training since 2014 and facilitated hundreds of compliance workshops to over 4,000 diverse participants, from entry-level employees to upper management. She also created and developed the nation’s first regulatory and state health department approved Responsible Vendor Program for cannabis - Sell-SMaRT - offering training and certification programs for cannabis industry professionals worldwide.
Because compliance is essential for operating a legal retail business in cannabis… and we make it enjoyable. One false move or mistake could cost you everything, so let’s avoid that. Plus top experts and brands in the cannabis industry trust and respect Green Flower as the global leader in cannabis education, so achieving a Sell-SMaRTTM Certificate will demonstrate that you are knowledgeable, skilled, and credible about cannabis today.
Enrollment for this Program is only $147. You will have 2 chances to pass the Certificate Exam with your tuition. $69 Exam retakes after that.
Immediately after purchase and you’ll have 30 days to pass the exam to get your Certificate. This is a self-paced program and you may go through it as fast or slow as you like, although we do provide guidance and support throughout to help you succeed.
You will have two chances to pass the Final Exam with enrollment. Retakes are $69 after that. You must achieve an 75% passing score to receive your Sell-SMaRTTM Certificate.
No, Green Flower is not an accredited school and doesn’t plan to be. We produce trusted cannabis education led and validated by the world’s top experts, and our Certificates are utilized by companies, associations, nonprofits, and governments around the world.
Cannabis Trainers™ has received approval for the Sell-SMaRT™ course to be an approved Responsible Vendor Program in Colorado and Ohio. In other states (Massachusetts) we are pursuing state approval.
Nothing will be mailed. However, there are materials in each course that you can download, print, and use at your convenience.
Absolutely! You can review any and all materials as many times as you'd like. However, please note that once you begin the exam, it’s closed-book.
Contact us right now and we'll be happy to speak with you privately:
Call: 805.947.0500
Email: Certificates@greenflowermedia.com

Sell-SMaRTTM Certificate Program

Class Begins: March 11, 2019